Basic Emergency Communication Practices

Basic Emergency Communication Practices

The following basic guidelines are a starting point towards being a good emergency communicator:

• Listen before transmitting.
• Use standard ITU phonetics.
• Use 24-hour time format.
• Accuracy is the first priority, rather than speed.
• Be clear and concise by not using unnecessary words.
• Talk across the FACE of the microphone.
• Transmit messages exactly.
• Always transmit FACTS rather than hearsay.
• Stay alert -- take breaks when needed.
• Always know your location.
• Avoid using Q-signals or 10-codes in voice transmissions.
• Speak slowly and clearly, with little emotion in your voice.
• Use tactical call signs whenever possible.
• No wisecracks or jokes on an emergency net.
• Never transmit the names of deceased individuals over a voice channel.
• Read every message before transmitting it. If you have questions about what is being communicated, get clarification from the originating party. A good message will never require the recipient to ask for additional information.